Return & Right of Revocation

Return shipping
 
1. Please download the return form.
2. Please mark on a delivery note the items, which you send back and add them to the consignment.
3. Complete the form completely (return reason, notifications, etc.)
We accept only returns of unworn goods, if our delivery is not longer than 4 weeks.
4. In the event of a return, please return the product to us with sufficient postage.
5. After processing a return, you will receive a credit note for the calculated value of the goods.
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Right of revocation
 
Right of revocation as a consumer:
Right of Withdrawal
Consumers are entitled to a right of withdrawal in accordance with the following conditions, whereby consumers are all natural persons who conclude a legal transaction for purposes which can not be attributed predominantly to their commercial or self-employed activities:

Right of withdrawal
 
Right of revocation
You have the right to revoke this contract within a period of fourteen days without giving reasons.
The period of revocation shall be fourteen days from the date on which you or a third party you designate who is not the carrier has or has taken possession of the goods.
To exercise your right of revocation, you must contact us
Brandident Sales & Production GmbH
René Abdel-All
Alexander-von-Meißner-Straße 62
D-12526 Berlin, Germany
E-mail concorde@brandident.de
Fax +49 30 76 23 97 - 99
By means of a clear statement (for example, a letter, fax or e-mail sent by mail) about your decision to revoke this contract. You can use the enclosed sample revocation form, but this is not required.
Revocation Sequence
If you revoke this Agreement, we will pay you all the payments we have received from you, including the cost of delivery (excluding the additional costs resulting from the fact that you have chosen a different type of delivery than the most favorable standard delivery offered by us ) Within a period of fourteen days from the date on which the notice of revocation of this contract has been received by us. For such repayment, we will use the same means of payment that you have used in the original transaction, unless you have expressly agreed otherwise; In no case will you be charged for these repayment fees.
We may refuse the refund until we have recovered the goods or until you have proved that you have returned the goods, whichever is earlier.
You must return the goods to us immediately or in any case no later than fourteen days from the date on which you inform us of the revocation of this contract. The deadline is respected if you send the goods before the end of the deadline of 14 days.
They bear the direct costs of returning the goods.
End of revocation
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Revocation form
Sample Revocation Form
(If you want to revoke the contract, please fill out this form and return it.)
At :
Brandident Sales & Production GmbH
René Abdel-All
Trachenbergring, 93
D-12249 Berlin, Germany
E-mail concorde@brandident.de
I / we (*) hereby revoke the contract concluded by me / us (*) for the purchase of the following goods (*) / the provision of the following service (*):
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Ordered on (*) / received on (*)
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Name of consumer (s)
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Address of the consumer (s)

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Signature of the consumer (s) (only in the case of a communication on paper)
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date
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(*) Delete as appropriate.

Warranty
The legal warranty regulations apply.

Contract language
As contract language german will be available exclusively.